Future of Work (On Demand)

w/ Regions Bank

Actionable Strategies & Use Cases for Upskilling the Workforce 

Work is fundamentally changing. During this time of disruption, people at all levels need to reimagine work and skill development. And it’s the responsibility of leaders to create environments and experiences that support this new reality. Degreed’s CLO Kelly Palmer describes “future ready” strategies and provides a new framework for creating the work experiences that will help companies and individuals thrive.

This session examines: 

  • How to put actionable plans in place to reimagine work, redefine jobs and careers, and replace old methods and thinking
  • How to use data to identify key skills most important for the workforce of the future
  • How to use that data for upskilling strategies
  • How to connect people to new opportunities as work evolves

Register for the On Demand Recording



Susan Hengel, Executive Vice President, Director Learning & Development, Regions Bank

A native of Minnesota, Sue Hengel joined Regions in January 2008, just before the arrival of the Great Recession. Before banking, she established herself in the world of human resources – initially, without a college degree – then as Head of Human Resources in an 11,000-employee company in Atlanta. She moved to Birmingham, Regions’ headquarters city, in 1999 to join an international career services and leadership development consulting firm.

Nearly a decade later, she joined Regions as an individual contributor focused on leadership program development. Her role continued to expand to include associate engagement and team development. In late 2015, she became the head of Learning and Development, which includes leadership, professional, skills, and compliance training for all associates.


Kelly Palmer, Chief Learning Officer, Degreed

Kelly Palmer is on a mission to change the way the world learns. A well-known thought leader on learning, business, and career development, she is currently on the executive team of Degreed and was formerly the chief learning officer of LinkedIn. Prior to LinkedIn, Kelly was vice president of learning at Yahoo! and held executive positions in learning, M&A, and product development at Sun Microsystems.

Kelly is the co-author of the book The Expertise Economy: How the smartest companies use learning to engage, compete, and succeed, which won an international book award and was also named one of the best business books of 2019. She speaks regularly at companies and business conferences around the world, has been featured in Harvard Business Review, the Financial Times, Fast Company, Forbes, Entrepreneur, Inc., Barron’s, Chief Learning Officer(CLO), and on Bloomberg radio. Kelly has a Bachelor of Arts in English/communications and a Master of Science in adult learning and education technology. Kelly lives in San Francisco with her son and two golden retrievers.


Sarah Danzl, Communications & Client Advocacy, Degreed

Sarah has been actively involved in the learning space for 12 years, leading marketing and communications efforts in both corporate and startup capacities. She currently leads the PR, Communications and Client Advocacy teams at Degreed.

Prior to Degreed, Sarah served as the Senior Marketing Communications Manager at Xyleme, helping grow their comprehensive authoring system into the leading LCMS provider.

When she’s not developing new content, she can be found experimenting with new recipes, getting involved in a local nonprofit, or walking her two pitbulls at the base of the Rockies in Boulder, Colorado.


Vince Penkala, Vice President of Sales, Degreed

Vince Penkala was worked with some of the top learning content, talent management and analytics leaders for over 20 years. In his current capacity, Vince leads one of Degreed’s sales teams focused on connecting skill development and insights to roles necessary for businesses to succeed.

"Degreed has uniquely built its own technology category from the ground up and it is a hot one. They have also provided a blueprint for what best-in-class looks like as a product and a company."

Michael Rochell

Brandon Hall Group Chief Strategy Officer and Principal HCM Analyst