Future of Work: (On Demand)

w/ T-Mobile

Actionable Strategies & Use Cases for Upskilling the Workforce 

Work is fundamentally changing. During this time of disruption, people at all levels need to reimagine work and skill development. And it’s the responsibility of leaders to create environments and experiences that support this new reality.

Degreed’s CLO Kelly Palmer describes “future ready” strategies and provides a new framework for creating the work experiences that will help companies and individuals thrive. Then listen in as Christie Parrish-Dalke, Senior Manager of Leadership Development, Customer Care at T-Mobile shares her insights on how T-Mobile is reimagining work and skill development. 

This session will examine: 

  • How to put actionable plans in place to reimagine work, redefine jobs and careers, and replace old methods and thinking
  • How to use data to identify skills most important for the workforce of the future 
  • How to use that data for upskilling strategies 
  • How to connect people to new opportunities as work evolves 

Register for the On Demand Recording


Christie Dalke_Tmobile

Christie Dalke, Senior Manager of Leadership Development, Customer Care, T-Mobile

Christie is a dynamic, achievement-focused leader with twenty years of established high performance experience in a customer focused culture. She has spent the last 15 years of her career with T-Mobile. She currently serves as Senior Manager of Leadership Development, Customer Care, where she oversees the creation, design and execution of innovative development strategies to build critical leadership capabilities and improve performance across Customer Care. Prior to her current role, she served as Senior Manager Learning Development. She holds a BASc in Organizational Development from Ashford University.

Kelly Palmer

Kelly Palmer, Chief Learning Officer, Degreed

Kelly Palmer is on a mission to change the way the world learns. A well-known thought leader on learning, business, and career development, she is currently on the executive team of Degreed and was formerly the chief learning officer of LinkedIn. Prior to LinkedIn, Kelly was vice president of learning at Yahoo! and held executive positions in learning, M&A, and product development at Sun Microsystems.

Kelly is the co-author of the book The Expertise Economy: How the smartest companies use learning to engage, compete, and succeed, which won an international book award and was also named one of the best business books of 2019. She speaks regularly at companies and business conferences around the world, has been featured in Harvard Business Review, the Financial Times, Fast Company, Forbes, Entrepreneur, Inc., Barron’s, Chief Learning Officer(CLO), and on Bloomberg radio. Kelly has a Bachelor of Arts in English/communications and a Master of Science in adult learning and education technology. Kelly lives in San Francisco with her son and two golden retrievers.


Sarah Danzl, Communications & Client Advocacy, Degreed

Sarah has been actively involved in the learning space for 12 years, leading marketing and communications efforts in both corporate and startup capacities. She currently leads the PR, Communications and Client Advocacy teams at Degreed.

Prior to Degreed, Sarah served as the Senior Marketing Communications Manager at Xyleme, helping grow their comprehensive authoring system into the leading LCMS provider.

When she’s not developing new content, she can be found experimenting with new recipes, getting involved in a local nonprofit, or walking her two pitbulls at the base of the Rockies in Boulder, Colorado.

Mark Mangelson_Degreed

Mark Mangelson, VP of Enterprise Sales, Degreed

Mark is the VP of Enterprise Sales at Degreed, and has been with the company for 5 years. In his role, Mark is responsible for helping organizations define and build learning and skills development cultures across a variety of industries, and has implemented successful learning and talent programs in some of the largest, most respected organizations in the world. Prior to Degreed, Mark worked as a sales and learning consultant for Allen Communication, where he successfully created and implemented dozens of enterprise-wide learning initiatives. Mark worked as a strategy consultant for the Lassonde Institute, where he helped spin off a geoscience SaaS platform used by E&P scientists in many of the largest global energy companies. Mark ran a marketing firm at CLEARLINK, where he had full P&L responsibility, and increased profits by 50% during his tenure. Mark earned his MBA from the University of Utah, and holds a double major in Russian and Political Science from Brigham Young University.

"Degreed has uniquely built its own technology category from the ground up and it is a hot one. They have also provided a blueprint for what best-in-class looks like as a product and a company."

Michael Rochell

Brandon Hall Group Chief Strategy Officer and Principal HCM Analyst