Speaking C-Suite

How to Tie Learning to Business Outcome

Arm wrestling with leadership over learning initiatives and spending?

You’re not alone. Many HR, L&D, and Talent professionals struggle to get leadership buy-in, but the pushback isn’t always about the learning initiative. Actually, in a lot of cases, it’s because of a language barrier. 

Whether we realize it or not, HR, L&D, and Talent professionals think, measure, and speak in a unique way about learning. And that dialect doesn’t always translate well for a leadership audience. 

Listen to Tania Palen, a Director of Talent Management at Five9, as she shares her experience learning to speak C-suite. She’ll take you through a step-by-step process to prepare a business case presentation that leadership can’t afford to say no to.

In this 45-minute on demand webinar, you’ll learn about: 

  • Framing the business opportunity. 
  • Defining the right learning metrics to build the case for change.
  • Tying it all up into a compelling company narrative.





About your speakers

Tania Palen

Tania Palen

Director of Talent Management, Five9

Tania is a Director, Talent Management, responsible for designing, executing, and monitoring talent management and learning initiatives at Five9. Tania began working at Five9 in 2023 and specializes in performance management, employee engagement, succession planning and leadership development. She continually aims to make a positive impact on the employee experience, making sure every employee is engaged and empowered to grow their career at Five9.

Prior to joining Five9, Tania worked at Verizon in Global Talent Management and at FedEx in Organizational Development. Passionate about applying behavioral science to making work better, Tania holds a Master’s in Industrial Psychology from William James College in Boston, Ma. She lives in San Diego, CA with her husband, Jeff and their beagle Fitzgerald.