Expert Panel Q&A

This is an inside look into the thought process of some of the brightest minds in the industry. First, we’ll ask the experts for their take on handling industry challenges and exploring the future of learning. Then, you’ll get a chance to ask the panel anything you want to know. Find out answers to big questions including:
  • What's the best way to use learning data to be proactive and search for new growth opportunities for the business?
  • How can L&D professionals use their strategies to handle and prepare for unexpected challenges?
  • How can you effectively tell company leadership the story of the business impact of L&D?

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About Your Speakers

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Vidya Krishnan, Chief Learning Officer, Ericsson

Vidya is a technology and entrepreneurial leader with 20+ years of experience in Networks, Digital Services, Learning, Engineering, Consulting, and Business Transformation Operations. She currently serves as Ericsson's Chief Learning Officer, leading Ericsson’s Global Learning and Development team as part of Ericsson’s Global People organization. She holds a B.S. degree from Princeton University and an M.S. degree from Stanford University in Electrical Engineering, with a specialization in how technology can uplift impoverished areas. Vidya is particularly proud and privileged to sponsor the Ericsson-Girl Scouts Alliance, a unique and growing partnership dedicated to building tomorrow’s STEM Leadership Pipeline today, and part of Ericsson's Technology for Good program. Outside of work, she coaches a kids creative service learning team along with her best friend as part of Destination Imagination. She is proud and privileged to lead a team dedicated to transforming how, where, and when effective learning (and role reinvention!) takes place in the workforces of today and tomorrow.

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Peter Sheppard, Head of Global L&D Ecosystem, Ericsson

An expert at leading transformation in corporate learning. Leading change in learning strategy, technology, business alignment, impact measurement, leading edge learning methods, learning design and operations. A driver of corporate learning to achieve business impact. Commercially focused with the ability to inspire improvement both globally and at European levels.

In 2007 I began to specialise more in learning & development due to a strong belief in its business relevance and the ability of individuals to improve and grow. Not looking back I progressed through UK, European and global roles having shown what can be achieved to make learning an important activity at all levels of an organisation. My current role is focused on leading an international team to develop Ericsson's capability as a learning organisation.

A broad HR background in L&D, talent management, employee relations and general HR. Worked with all aspects of business including sales, manufacturing, research and development. Experience in "blue chip" tech companies: IBM, Philips Electronics and Ericsson.

As a Fellow of both the Chartered Institute of Personnel & Development and Learning & Performance Institute I am keen to learn from others with a constant open mind on the best ways to learn within organisation. International speaker on key L&D topics.

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Josh Bersin, Global Industry Analyst & CEO, The Josh Bersin Company

Josh Bersin is an analyst, author, educator, and thought leader focusing on the global talent market and the challenges and trends impacting business workforces around the world. He studies the world of work, HR and leadership practices, and the broad talent technology market. He is cited as one of the leading HR and workplace industry analysts in the world and is frequently featured in talent and business publications such as Forbes, Harvard Business Review, HR Executive, Fast Company, The Wall Street Journal, and CLO Magazine.

He founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. After expanding the company to cover all areas of HR, he sold the company in 2012 to Deloitte and was a partner in Bersin by Deloitte until 2018. In 2019, Bersin launched the Josh Bersin Academy, the world’s first global development academy for HR and talent professionals at all levels and across all industries. Today, The Josh Bersin Company provides a wide range of research and advisory services to help HR leaders and professionals tackle the ever-evolving challenges and needs of today’s workforces. Recent research initiatives span diversity and inclusion, hybrid work, wellbeing, HR capabilities, and business resilience.

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Janice Burns, Chief People Officer, Degreed

As a human capital futurist and strategist, Janice Robinson Burns develops and implements talent management and development programs that drive business results. She recently joined Degreed as their first Chief Career Experience Officer. Prior to Degreed, Janice spent 27 years at Mastercard, with her most recent role as their Chief Learning Officer. As CLO, she led the design and implementation of employee learning experiences and development programs globally, as well as development of frameworks to advance managerial capabilities and effectiveness. In this role, Janice was also accountable for providing thought leadership for change management and business unit transformation projects while ensuring an effective linkage to Mastercard’s talent development platform.

Prior to the CLO role, Janice served as Group Head of Human Resources for the Global Products and Solutions organization, where she was responsible for setting and executing the human capital strategy and delivering human resources support globally to over 3000 of Mastercard’s staff. Prior to that, she served as Chief Diversity Officer and was accountable for developing and implementing the company’s integrated global diversity and inclusion strategy. In this role, she was focused on enhancing corporate image, increasing employee productivity and engagement, developing the company’s talent pipeline, and ultimately driving shareholder value.

Janice earned a Master’s degree in Public Administration from New York University and a Bachelor’s degree from Wesleyan University.

"Degreed has uniquely built its own technology category from the ground up and it is a hot one. They have also provided a blueprint for what best-in-class looks like as a product and a company."

Michael Rochell

Brandon Hall Group Chief Strategy Officer and Principal HCM Analyst