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On Demand:
Why Course Completions Mean Nothing
Traditional learning metrics like course completions often aren’t enough to reinforce the value of learning. This information is one-dimensional, containing only one basic data point: complete or incomplete. Explore how you can collect data that can make your L&D come to life — including what subjects your people are learning outside of mandatory company training, which content formats they prefer, and how they’re applying their knowledge in the workplace. Find out how telling your workforce development story — in fresh ways with new metrics — can capture the attention of your business leaders and make your learning program a priority.
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About Your Speakers
Laura Jones, Executive Director – Global Talent and Corporate Staffs HR, General Motors
Laura is an English native having resided in the US since 2011. She currently lives in Royal Oak, Michigan.
She currently is the leader of the Global Talent organization at GM which has end to end process responsibility for all talent processes from onboarding to offboarding, data and analytics and global culture and engagement. She also leads the HR field functions who support GMs Corporate Staffs; Finance, Innovation & Growth, Communications, Legal and Public Policy. According to Laura, having a role with this breadth makes for a great end to end process being lived every day.
She started her career at General Motors UK in 2006 working in HR within the Vauxhall, Chevrolet and Saab brands. Her variety of roles at GM have provided her with a divers HR background. From managing the global expatriate program, to setting up Global Business Services and more recently supporting business units in a HR field capacity.
Laura has a deep passion for growing the talent in General Motors, within HR and the rest of the company. Her mission; that guides her strategy, is to ensure that every employee should believe they’re the biggest asset the company has.
Outside of work, you will find Laura either tap dancing or trying to maintain a 10,000 daily step. She is also excited to welcome her first child in early 2022.
Mark Cousino, Executive Director, Global Head of Learning, Raytheon
Mark Cousino is the executive director and Global Head of Learning for Raytheon Technologies. In this senior leadership position, Mark is responsible for improving the engagement, performance, and productivity of RTX employees by directing strategic programming in the areas of leadership, learning, and professional development. He is accountable for the strategic vision for all learning activities for the Global Talent COE and learning and development programs for the global employee professional population.
Previously, Mark served in several director roles at the Boeing Company. In his last role as the director for Learning Strategy, Design, and Technology, he was responsible for the global design and development of all new learning programs for the enterprise to include leadership, professional development, functional learning, industrial skills development, and knowledge management. His team was also responsible for the enterprise architecture of all learning technologies like the Learning Management System, Learning Content Management Systems, Learning Performance Support Systems, Virtual Collaborative Environment, and Virtual Classrooms.
Collin Poage, Sr Director of Business Consulting, Degreed
Collin has a background in software development, IT consulting, management consulting, SaaS, predictive analytics, and AI. Recently, he has worked at the Boston Consulting Group and Lattice Engines, a software startup focused on AI business solutions, joining Degreed after they were acquired. He is passionate about learning new things and driving business value for customers and prospects. He has lived on three continents, loves to travel, play sports, and spend time with his family. He currently resides in Austin, TX with his wife and four kids.
