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On Demand: 

Using Skills to Promote Diversity in Operations

People are often limited to tasks within their roles or departments. But what if your data analyst is a great writer? Or your forklift operator has a knack for Microsoft Excel? Find out how you can use skill data to diversify teams, gain new perspectives, and improve the satisfaction of your people through more fulfilling and purposeful work.


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About Your Speakers


Janice Burns, Chief People Officer, Degreed

As a human capital futurist and strategist, Janice Robinson Burns develops and implements talent management and development programs that drive business results. She recently joined Degreed as their first Chief Career Experience Officer. Prior to Degreed, Janice spent 27 years at Mastercard, with her most recent role as their Chief Learning Officer. As CLO, she led the design and implementation of employee learning experiences and development programs globally, as well as development of frameworks to advance managerial capabilities and effectiveness. In this role, Janice was also accountable for providing thought leadership for change management and business unit transformation projects while ensuring an effective linkage to Mastercard’s talent development platform.

Prior to the CLO role, Janice served as Group Head of Human Resources for the Global Products and Solutions organization, where she was responsible for setting and executing the human capital strategy and delivering human resources support globally to over 3000 of Mastercard’s staff. Prior to that, she served as Chief Diversity Officer and was accountable for developing and implementing the company’s integrated global diversity and inclusion strategy. In this role, she was focused on enhancing corporate image, increasing employee productivity and engagement, developing the company’s talent pipeline, and ultimately driving shareholder value.

Janice earned a Master’s degree in Public Administration from New York University and a Bachelor’s degree from Wesleyan University.


Susie M Lee, SVP Global Business Transformation & Diversity, Inclusion & Belonging Executive Officer, Degreed

Susie M. Lee is the SVP of Global Business Transformation & Diversity, Inclusion Executive Officer, she oversees the portfolio management office by supporting the planning and execution of strategic, company-wide initiatives and GTM programs to deliver the best experience for our customers. Susie has been with Degreed for almost 5 years, leading other functions such as the Global Business Solutions Consulting, Client Experience and Revenue Enablement teams. Prior to joining Degreed, Susie was the SVP of the Global L&D Technology Product Management & Implementation team at Bank of America, where she successfully led the launch of Degreed enterprise wide, globally. Susie has demonstrated 20 years plus success in various leadership roles in human resources, financial services, retail, loyalty marketing and technology industry at companies such as Lombard Insurance/Fairfax Holding Company and LoyaltyOne Air Miles. Susie resides in Ottawa Canada, but worked internationally in the US and Asia.

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