Daniel is a proven Customer Experience Executive, who joins Degreed from Linkedin where he led multiple global teams over 8 years and was integral in growing, developing, and refining CX strategies, processes, and teams. Daniel drove strategies that increased adoption, utilization, and retention while focusing on delivering client value as a first priority. Daniel is also a sponsor of multiple Diversity, Inclusion, and Belonging initiatives aimed at ensuring leadership creates an environment that truly champions equity, and where everyone can show up every day and feel supported, be themselves, and achieve amazing results.

Prior to a career in SAAS Customer Experience, Daniel worked for over 15 years in multiple roles within world-class HR functions, including leadership roles in Learning and Development, Talent Acquisition, and Global Talent Management. Daniel is passionate about people, customers, leadership and is an active member of several Customer Success Networks and Mentoring Programs where he focuses on supporting and coaching leaders to achieve their full potential.

Kari McClure currently is Director, Client Success at Degreed and partners with large strategic clients to help them optimize their engagement and user experience. She has a wealth of operational, leadership and training expertise that’s been developed over an extensive career at American Airlines. The majority of her roles were leading teams within the Customer Experience arena with most including training responsibilities and change management efforts. She was the Director, Global Learning Experience and led the award-winning learning teams that liaised with the business units to identify, design and develop training programs, particularly using digital, web-based delivery and partnered closely with the leadership development team and others to facilitate design and deliver instructor-led programs. She also led the teams that had oversight and administration of American’s enterprise LMS, implemented Degreed’s LXP and managed external content vendors as well as the training logistics and operational support at the American Airlines Training & Conference Center. Kari now uses her passion for life-long learning and building skills for career development to help other Degreed clients use Degreed to its fullest in order to meet business objectives and bring value to their organizations.

Jillian Summar, M.Ed. is a Senior Client Engagement Partner at Degreed. When she's not passionately helping organizations reach their highest potential in learning and talent, she's probably fumbling on guitar or soaking up the Austin, TX sun, or doing both simultaneously.