Verizon has one of the most comprehensive learning ecosystems around. Find out how they've implemented Degreed to power a learning portal that helps employees learn the business, build skills, and earn a degree or get technically or professionally certified. You'll leave this session confident that even the most complex technical challenges your L&D program faces can be overcome, and that technology is a tool you can use to optimize employee development.
Lou is a Human Resources professional with expertise in organization development, learning and development, and employee relations. As the Verizon Vice President of Global Learning & Development, Lou is responsible for enterprise-wide learning & development including: Leadership Development, Product Training; CS & Sales Skills Training (consumer & business channels); Systems/Process/Policy Training; HR/Compliance Training; Network & IT Technical Training; Tuition Assistance; L&D Systems, Operations & Analytics and online performance support. Lou manages a virtual team of 920 FTES.
Prior to Verizon, Lou was a Management & Organizational Consultant with OhioHealth and she held various HR positions with CompuServe. Lou is a member of ASTD and SHRM. Under her leadership, Verizon Wireless/Verizon has been recognized 12 consecutive years as a Training magazine Top 125 organization, ranking #1 in 2012 and 2013. Verizon was inducted into the Training Top 10 Hall of Fame in 2014 where they remain an active member. Verizon also ranked #4 in the 2018 ATD BEST and has ranked amongst the BEST for the prior 4 years. Her team has received a number of Brandon Hall Group HCM Excellence Awards and ROI Institute Award of Excellence for Best Impact Study in 2013 and 2014.
Lou earned a Master of Labor and Human Resources, Master of Science and Bachelor of Science - all from The Ohio State University.
She lives in Basking Ridge, NJ with her husband and two sons.